Privacy Policy

1. Introduction
Welcome to Vexiqo (“Vexiqo,” “we,” “us,” or “our”).

We are committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and protected when you use our website, applications, Chrome extensions, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account or use our services, we may collect: full name, email address, password (securely hashed), business or agency name, phone number, job title, niche specializations and target locations, profile or avatar image URL.

2.2 Lead & Business Data

To provide lead generation, outreach, and optimization services, we may collect and process: search queries performed within the platform, business lead results and saved prospects, website analysis and SEO audit data, social media profile links, pipeline stages, notes, and outreach history, AI-generated content such as outreach emails, proposals, website audit summaries, case studies, sales copy.

2.3 Billing Information

Payments are processed securely by Stripe. We do not store credit card numbers or full payment details on our servers. We may store limited billing-related information such as Stripe customer ID, subscription plan, payment status, billing history.

2.4 Usage & Technical Data

We may automatically collect: IP address, browser type and device information, operating system, pages visited and feature usage, login timestamps, error logs and performance diagnostics, email open and click tracking for outreach campaigns sent through the platform.

3. Third-Party Services

We use trusted third-party providers to operate and improve the Service. These providers may process data according to their own privacy policies.

Services We Use: Google APIs, Anthropic AI, Stripe, DataForSEO, Moz, Semrush, Brave Search, Upstash Redis, Neon PostgreSQL.

When you analyze a website or business domain through the Service, the target URL or keyword may be transmitted to SEO providers for processing. Your personal account credentials and private contact lists are never shared with these providers.

3a. Chrome Extension Privacy (if applicable)

Vexiqo may publish browser extensions designed to assist with profile optimization, lead generation, outreach workflows, or productivity enhancement.

Local Storage: Certain extension preferences and generated content may be stored locally in your browser using chrome.storage.local. This may include user preferences, saved drafts, reminder schedules, scoring history, local AI-generated outputs. By default, locally stored extension data remains on your device and is not transmitted to Vexiqo servers unless you explicitly connect your account.

LinkedIn or Third-Party Website Interaction: Extensions may interact with public webpage content that you voluntarily open in your browser. We do not auto-click buttons or automate restricted actions, access private LinkedIn APIs, sell or share scraped data, or store private messages by default. Any actions performed remain user-initiated.

Optional Account Sync: If you connect the extension to your Vexiqo account, limited event data may be synced to your dashboard, such as outreach activity logs, lead association events, connected public profile URLs. Message contents are not stored unless explicitly saved by you.

Local AI Features: If local AI models are used, model files may be downloaded from public CDN providers such as Hugging Face, GitHub. These downloads occur directly between your browser and the provider.

Your Extension Controls: You may export locally stored extension data, reset all locally stored data, disconnect account synchronization, remove all extension data by uninstalling the extension.

3b. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases: Contract Performance — to provide the services you requested; Legitimate Interests — security, fraud prevention, analytics, and service improvement; Consent — marketing communications and optional features; Legal Obligation — compliance with tax, accounting, and legal requirements.

3c. California Privacy Rights (CCPA / CPRA)

California residents may have the right to: know what personal information we collect, request deletion of personal information, request correction of inaccurate information, opt out of sale or sharing of personal information, receive equal service regardless of privacy choices. Vexiqo does not sell personal information or use personal data for cross-context behavioral advertising. To exercise your rights, contact us using the information below.

4. How We Use Your Information

We use collected data to: provide lead generation and outreach services, analyze websites and businesses, generate recommendations and content, manage subscriptions and billing, send transactional communications, improve platform performance and features, detect abuse, fraud, or unauthorized access.

5. Cookies & Authentication

We use essential cookies and authentication technologies to keep users signed in, maintain secure sessions, prevent abuse and fraud. We do not use third-party advertising cookies. If analytics or tracking technologies are introduced in the future, this policy will be updated accordingly.

6. Data Retention

We retain your information while your account remains active. Upon account deletion: personal data and account-related content are deleted within 30 days. Certain anonymized or aggregated analytics data may be retained for reporting and system improvement purposes.

7. Data Security

We implement commercially reasonable security measures including HTTPS encryption, password hashing, access controls, rate limiting, infrastructure monitoring. However, no online platform can guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to: access your data, correct inaccurate data, delete your account, export your data, restrict or object to processing, withdraw consent. You may exercise these rights by contacting us.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be posted on this page along with an updated “Last Updated” date. Continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Vexiqo
📧 Email: info@vexiqo.com